FAQs

Delivery times are 3 days for all major cities and up to 7 days for remote areas within Pakistan, whilst International deliveries may take up to 7 days.

Please note given the current ongoing circumstances, deliveries may face an extended lead time.

Yes, once you have placed your order, kindly contact us through the various channels available and we will be happy to edit your order provided it has not already been processed.

Please contact us on +92-309-5551444 or Whatsapp us.

You may cancel your order at any time before the order has been processed. Kindly contact us on the channels listed below, and we will cancel the order for you

Please WhatsApp us on +92-309-5551444.

Alternatively, you can also reach out to us via Facebook messenger or at sunniamanahil@siardigital.com 

You can track the order using the tracking ID provided in your order confirmation email. Alternatively, you can contact us directly and provide us with your order number, and we will be glad to help track your order for you.

We do not issue any refunds or carry out any exchanges unless the item you have ordered is faulty.

If the item is faulty, please notify us within 2 working days of receipt. With regard to customized orders, we do not refund or exchange the order under any circumstances. 

We do not offer returns unless the product(s) received has any kind of manufacturing defect or a shipping error on our Team’s part. In such a situation, please contact our customer service center by emailing us images of the defective product at sunniamanahil@siardigital.com or
calling us at +92-309-555144 within 2 days of purchase.